Get in Touch
We’re Here to Help You Stay Safe!
Hey Trainer! Got a question? Whether you’re confused about setting up your official account, you think you’ve spotted a new scam, or you just want to say hi, we’d love to hear from you.
At PokémonGo AccShop, our mission is to keep the community safe and informed. While we are a small team of developers and veteran players, we try our best to get back to everyone who reaches out.
When to Reach Out to Us
🚨 Scam Reports
If you find a website or a social media "shop" that looks sketchy, let us know! We’ll investigate it and potentially add it to our Top 10 Scams to Avoid page to warn others.
🗺️ Guide Questions
Stuck on how to set up Two-Factor Authentication (2FA)? Check our Getting Started guide first, but if you’re still lost, send us a message.
💡 Feedback
Have an idea for a new guide or a term we missed in our Glossary? We love hearing how we can make this site better for you.
Important Note
Please remember that we are not Niantic (the creators of the game). If you have a problem with your specific in-game account (like a bug or a lost item), you’ll need to contact Niantic Support directly through the app.
We also do not sell accounts, so please don't message us asking for a price list!